TERMS OF SERVICES
Please read the following terms and policies carefully. Using our services, you acknowledge that you have read, understood, and agree to be bound by these terms and policies.
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I. Airfare.
a. Rates displayed are subject to change depending on flight availability, travel season and preferred travel date.
b. All flights are subject to airline policies.
b.1 All passengers are expected to have read and understood these policies provided in their website or via any means and agree to be bound by these terms.
b.2 Flight refunds, rebook, cancellation and alike once paid and confirmed is subject to airline policies and may incur penalties.
c. Company strictly implements "Book and Buy" policy. No reservations; no saving of seats. We encourage everyone to book as early as possible to guarantee sure seats and best price.
II. Vacation Deals and Hotel Accommodation
a. Cancellation and refund requests are subject to tour operator and hotel policies.
b. No show due to fortuitous events including but not limited to typhoons, earthquake, flood and other natural disaster may be endorsed for reinstatement of reservation (subject to availability of rooms) or offsetting of account depending to hotel and tour operator policies.
c. Rates are only applicable to all Filipinos. Additional charge applies to Foreign nationalities.
d. All guests are expected to have read and understood hotel terms and policies provided in their website or via any means and agree to be bound by these terms.
d.1 Normal check in 14:00hrs/check out 12:00hrs.
e. Rates are subject to change without prior notice.
III. Assistance Services (Visa, Passport, etc.)
a. Service fees and other charges are subject to change without prior notice.
b. As an affiliate company, assistance services are being forwarded to our parent company to complete the process, thus, all clients our also bound to agree to terms and policies that will be presented if such service will be availed or used.
b. Company will not be responsible in any respect or for any amount for loss or delay caused by events that we cannot control, including but not limited to acts of God, weather conditions, acts of public enemies, war strikes, civil commotions or acts of or omissions of public authorities (including passport and embassy consular offices).
c. We will also not be held liable for items misplaced, damaged, delayed or destroyed by a delivery service or issuing authority. Documents of any kind not requested by the company for submission should be retained by the applicant. Company accepts no responsibility for the loss or damage of such document.
IV. Information Collection and Use and Privacy Policy
Company always verify and confirm information obtained from you before completion of orders, thus, we will not be responsible for any loss or delay or for any amount caused by incorrect or inaccurate information such as but not limited to spelling of names, number of passengers, contact information and address.
Using our services, clients attest that all information and documents provided and submitted via any means are certified true and correct. We will not be held liable of any amount and responsibility to neither the applicant, public authorities or to anyone in case problem arise from submitting falsified documents and/or information.
We respect the privacy rights of our clients and recognized the importance of protecting the information collected. Company understands the confidentiality of these information and properly secure and protect these information and documents. Our primary goal in collecting personally identifiable information is to provide you with services made available through our website, including, but not limited to our communication with you about our services and/or on going promotions.
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V. Taxes, Surcharges, Other fees and Travel Agency 's Professional Fees
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Some taxes, surcharges and other fees are included on the total amount presented prior to payment. We highly advised to always check the inclusions presented.
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Professional fees charged, upon customer cancellation of any booking made are STRICTLY NON REFUNDABLE.